# Troubleshooting

Find the difference between an invalid graph, missing evidence and a failed action.

Human page: https://docs.orbi.gg/guides/troubleshooting

## The graph cannot start

1. Save your latest edit and read the current validation issues.

2. Check for exactly one Start and an active signal source.

3. Reconnect Open trade → Time exit → Close trade → End.

4. Give every exit condition exactly one sell/close action and ensure a position exists earlier on every incoming path.

5. Remove graph loops, fix Balance’s Fail → Stop bot path, and resolve locked nodes or missing notification destinations.

[Connection rules](https://docs.orbi.gg/guides/graphs)

## A running bot has no trades

Inspect the candidate funnel and most recent source timestamp. No observed signals, blocked candidates, attempted orders and confirmed fills are different states.

A confirmation threshold, stale feed, missing flow coverage, empty wallet list, token filter or entry chase limit may legitimately reject candidates. Do not remove safeguards just to force a trade.

## An action is pending or uncertain

Check the owned Ledger position and task receipt before retrying. A pending or uncertain result does not prove that a trade never happened.

Avoid a duplicate sell, buy or new action identity until the first result is reconciled. If an Orbi is stuck repairing a graph, ask for a report on its current blockers and the saved graph state.

## No notification arrives

Confirm the destination is connected to this account, the graph is saved and running, and the branch comes from a successful event.

For company sources, check collector coverage, chosen tickers, importance and freshness. For fills, wait for confirmed execution. Historical data and missing fields are not fabricated as fresh alerts.

## A live feature is unavailable

Follow the feature’s release status in the app. Manual trading can be marked Coming soon; paper availability does not mean a live route is enabled.

Withdrawals retain their own confirmation requirements even while signup verification is paused. If confirmation delivery is unavailable, do not bypass the protection or repeatedly submit a transfer. Contact support with the visible error and time, never your credentials or wallet secret.